Cover-More: Protecting Your Travel Investment

CEO Tam DT
Image: Woman looking at phone Choose the Best Cover-More Travel Insurance for Your Trip Sometimes life throws unexpected curveballs, forcing us to rearrange our travel plans or even cancel our holidays. But fear not! If...

Woman looking at phone Image: Woman looking at phone

Choose the Best Cover-More Travel Insurance for Your Trip

Sometimes life throws unexpected curveballs, forcing us to rearrange our travel plans or even cancel our holidays. But fear not! If you're a Cover-More customer, our amendment and trip cancellation insurance cover can come to your rescue.

Every trip is unique, and that's why we allow our customers to personalize their travel insurance cancellation cover based on the cost of their holiday. This cover provides protection against the loss of non-refundable costs in the event of trip cancellation or amendment, as long as they fall within the terms of the chosen policy.

Discover more about our trip cancellation insurance below, or contact our friendly Cover-More team on 1300 72 88 22 for more information.

What is Amendment and Cancellation Costs Cover?

Amendment and cancellation costs cover ensures that you are protected from unexpected expenses if you need to cancel or change your journey due to unforeseeable circumstances beyond your control. This can include flight costs, accommodation, transport, prepaid tours, and more.

Why Do You Need Trip Cancellation Insurance Cover?

No matter how prepared you are for a trip, unexpected events can still disrupt your plans, leaving you in a scramble to rearrange or cancel your holiday. Our Cover-More travel insurance with cancellation cover options can help protect the money you've invested in your trip.

Consider trip cancellation cover to alleviate the financial stress associated with having to cancel or amend your holiday if things don't go as planned.

Which Cover-More Travel Insurance Plans Include Cancellation Cover?

Cancellation cover can be added to any of our Cover-More travel insurance plans. It is not automatically included, so make sure to select the amount of trip cancellation insurance that suits your trip when purchasing your cover.

The level of cancellation cover you choose will determine the protection available for non-refundable costs associated with cancelling or amending your travel plans. For travelers seeking additional cancellation cover benefits, our cancellation extension benefit provides cover for reasons not typically covered, such as terrorism, pregnancy complications, relationship breakdowns, and more. The cancellation extension benefit is available on our Comprehensive and Comprehensive+ Plans. Terms and conditions apply.

How Can You Add Cover-More's Cancellation Cover to Your Policy?

Adding cancellation cover to your travel insurance policy is easy. Simply select an amount from the available options when applying for travel insurance through our online purchase path. The cancellation cover you choose will influence your premium.

Choose an amount that covers all prepaid travel tickets, hotels, tours, and other travel-related expenses for all travelers on the policy. The selected cover amount will be the total cover available under the amendments or cancellation costs benefit on a per-policy basis, as shown on your Certificate of Insurance.

If you have any questions regarding the purchasing of our cancellation costs benefit, feel free to call us on 1300 72 88 22.

What Does Cover-More's Cancellation Cover Include?

Our cancellation benefit provides cover for various situations where you must rearrange or cancel your trip due to circumstances beyond your control at the relevant time. This includes:

  • The value of unused prepaid travel or accommodation arrangements that are non-refundable and cannot be recovered in any other way.
  • The travel agent's commission (limited to the lesser of $4,000 or the amount earned on the prepaid refundable amount of the cancelled travel arrangements).
  • The value of frequent flyer points, air miles, redeemable vouchers, or similar schemes you've lost following the cancellation of services paid for with those points, if you cannot recover this loss in any other way.

Please note that trip costs for a traveling companion who is not insured on your Cover-More policy are not claimable, even if the trip was paid for by someone insured on this policy.

For full details on our Cover-More cancellation policy, please refer to the PDS or call our team on 1300 72 88 22 during business hours.

What Isn't Covered Under Cover-More's Cancellation Benefit?

While travel insurance for cancellation aims to cover changes in plans caused by unforeseeable incidents beyond your control, not everything can be covered. For a comprehensive understanding of the conditions and exclusions, please refer to the PDS.

What Does Cover-More's Cancellation Extension Cover Include?

Our cancellation extension benefit, available on our Comprehensive+ and Comprehensive Plans, provides cover for cancellation reasons that would not be covered under usual circumstances. This extra layer of cancellation insurance protection includes scenarios related to:

  • Acts of terrorism
  • Pregnancy complications
  • Death or sudden disabling injury or sickness of a non-traveling relative
  • Wedding cancellation
  • Relationship breakdown
  • Pet illness, injury, or death

Please note that the cancellation extension benefits are not available if the policy issue date is seven (7) days or less before the travel start date.

Conditions apply to the cancellation extension covers. We will only cover travel costs that you paid within 48 hours before buying this policy, at the same time as buying this policy, or after buying this policy. Be aware that limits, exclusions, and conditions apply. Check the PDS for full policy conditions.

Our Cooling-off Period

If you're considering our Cover-More cancellation policy, know that you have a cooling-off period. Within 21 days of purchase, you can cancel your policy for any reason and receive a full refund, unless you've already made a claim or departed on your journey.

To cancel your policy and receive a full refund, call us within the 21-day cooling-off period on 1300 72 88 22 or email [email protected]

Want Cancellation Cover for Your Holiday?

Find out how our plans can help provide access to cancellation benefits. Contact us today for a worry-free travel experience.

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